The IT Infrastructure Library (ITIL) is a
library of volumes describing a framework of best practices for delivering IT
services. ITIL has gone through several revisions in its history and currently
comprises five books, each covering various processes and stages of the IT
service lifecycle. ITIL’s systematic approach to IT service management can help
businesses manage risk, strengthen customer relations, establish cost-effective
practices, and build a stable IT environment that allows for growth, scale and
change.
Weekend Batch : Available
Training Time 8 hrs per day
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